Refund policy

Your satisfaction matters to us. If something isn't right, we're here to make it easy.

You may return eligible items within 14 days of delivery. To qualify, items must be unused, in their original condition, and in the original packaging. To start a return, email us at support@slicktech.com with your order number and reason, and we'll guide you through the next steps.

Once we receive and inspect your return, we'll notify you of approval. Approved refunds are issued to your original payment method within [5–10] business days. Depending on your bank, it may take a few additional days to appear.

Please note: return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect, in which case we'll cover it. [Certain items — such as personal-care or hygiene products — cannot be returned once opened, for health and safety reasons.]

Damaged or faulty item? Contact us within 48 hours of delivery with a photo, and we'll arrange a replacement or full refund.